This page will give you insights about how to create and shore an audience to your stores in Interact.
There are currently 2 mains possibilities to create an audience in order to be available in Interact for stores communication: - Manualy create a score in Redshift Data base - Create and share and audience from the Customer Data Platform
To use this solution, you need to have a personal access to the Redshift database or to have a data team in your country
To create the score, please follow this documentation:
To use this solution, you need to have a personal access to the Customer Data Platform
To create the audience, please follow this documentation